Privacy Policy

Introduction

TeleAgent AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application and website (collectively, the "Service").

We are currently in the prototype stage, and this policy will be updated as our service evolves. By using the Service, you agree to the collection and use of information in accordance with this policy.

What Data We Collect

We collect the following types of information:

• Email Address: We collect your email address when you sign up for our service.
• App Usage Statistics: We collect information about how you use our application, including features used, time spent in the app, and interaction patterns.
• Connected Telegram Channels: With your permission, we access information about the Telegram channels you connect to our service for summarization purposes.
• Device Information: We collect information about the device you use to access our service, including operating system, browser type, and device identifiers.

How We Use Your Data

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer

Your Data Rights

Under GDPR and other applicable data protection laws, you have the following rights:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct inaccurate information about you.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we restrict the processing of your data in certain circumstances.
• Right to Data Portability: You can request that we transfer your data to another organization or directly to you.
• Right to Object: You can object to our processing of your personal data.

To exercise any of these rights, please contact us at privacy@teleagent-ai.com.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Specifically:

• Email addresses are retained until you delete your account
• Channel content is processed and summarized, with summaries retained according to your subscription plan (30 days for Free, 90 days for Pro, 1 year for Premium)
• Usage statistics are retained for up to 2 years

Cookie Policy

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website.

Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@teleagent-ai.com